Refunds and cancellations

A custom search costs ₹19 and is charged before the research starts. Because the research is carried out immediately and for you, payments are not refundable and a search cannot be cancelled once started.

If a search fails on our side, we run it again at no charge. If we still cannot deliver a report, we refund the ₹19 in full to the original payment method.

Questions about a payment: [SUPPORT EMAIL].